PENERAPAN TECHNOLOGY READINESS ACCEPTANCE MODEL (TRAM) DALAM MENGUKUR KESIAPAN DAN PENERIMAAN TEKNOLOGI CASHLESS STUDI KASUS GURU DAN STAFF SEKOLAH SWASTA DI SEMARANG
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Nov 17, 2024
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Abstract
In the era of globalization and industrial revolution 4.0, information and communication technology (ICT) has created major changes, especially in financial transactions. This phenomenon has led to the emergence of cashless payment systems as the dominant trend, including in the education sector. Schools in Semarang, as part of their efforts to adapt to such developments, need to shift from traditional payment methods to cashless payment technologies to improve efficiency and convenience. This study aims to understand the acceptance of Cashless technology among school teachers and employees in Semarang using the Technology Readiness Acceptance Model (TRAM) approach. Through Structural Equation Modeling (SEM) analysis, the results show that insecurity plays a major role in influencing perceived ease of use. Although the insecurity factor did not have a significant effect, security also had a positive effect on users' assessment of the usability of Cashless technology.
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Priambodo, W., Munna, A., Pratama, D., & Supriyanto, A. (2024). PENERAPAN TECHNOLOGY READINESS ACCEPTANCE MODEL (TRAM) DALAM MENGUKUR KESIAPAN DAN PENERIMAAN TEKNOLOGI CASHLESS. SOSCIED, 7(2), 397-404. https://doi.org/10.32531/jsoscied.v7i2.750
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
LPPM Politeknik Katolik Saint Paul Sorong
References
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[19] W. Priambodo, K. Nugroho, and K. Hadiono, ‘Impact of mBlock Interface Design on Student Interest and Motivation in Primary School Robotics: A Case Study in Indonesia’, Int. J. Sci. Res. in Computer Science and Engineering Vol, vol. 11, no. 4, 2023.
[20] M. M. Rahman, M. F. Lesch, W. J. Horrey, and L. Strawderman, ‘Assessing the utility of TAM, TPB, and UTAUT for advanced driver assistance systems’, Accident Analysis & Prevention, vol. 108, pp. 361–373, 2017.
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[3] C. F. B. Hartanto, R. Rusdarti, and A. Abdurrahman, ‘Tantangan Pendidikan Vokasi di Era Revolusi Industri 4.0 dalam Menyiapkan Sumber Daya Manusia yang Unggul’, presented at the Prosiding Seminar Nasional Pascasarjana (PROSNAMPAS), 2019, pp. 163–171.
[4] W. Adiani, A. Aprianingsih, and M. S. Purwanegara, ‘Cashless Society in Progress: Capturing Different Generations’ Perspectives toward External Influence in E-Wallet Usage’, Journal of Economics, Business, & Accountancy Ventura, vol. 24, no. 2, pp. 205–219, 2021.
[5] R. E. Rahmawati and M. R. Maika, ‘Penerapan Model UTAUT terkait akseptasi mahasiswa terhadap Cashless Payment di masa Pandemi COVID-19’, Jurnal Ekonomi Modernisasi, vol. 17, no. 1, pp. 1–14, 2021.
[6] R. Widjajanti, ‘Karakteristik aktivitas pedagang kaki lima di ruang kota (Studi kasus: Kawasan Pendidikan Tembalang, Kota Semarang)’, Jurnal Pembangunan Wilayah dan Kota, vol. 8, no. 4, pp. 412–424, 2012.
[7] A. B. Purba, H. Suliantoro, and R. Rumita, ‘Perancangan Strategi Bisnis dengan Menggunakan Matriks SWOT (Studi Kasus: Bank Jateng Pusat Semarang)’, Industrial Engineering Online Journal, vol. 4, no. 4, 2015.
[8] N. Abdullah, F. Redzuan, and N. A. Daud, ‘E-wallet: Factors influencing user acceptance towards cashless society in Malaysia among public universities’, Indonesian Journal of Electrical Engineering and Computer Science, vol. 20, no. 1, pp. 67–74, 2020.
[9] B. K. Nambiar and K. Bolar, ‘Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model’, Journal of Financial Services Marketing, vol. 28, no. 1, pp. 58–73, 2023.
[10] A. Inzaghi, ‘Analisis Faktor-Faktor Yang Mempengaruhi Adopsi Mobile Payment: Memperluas Model Meta-Utaut Dengan Faktor Personal Innovativeness, Anxiety, Trust, Grievance Redressal’, 2022.
[11] R. K. Kampa, ‘Combining technology readiness and acceptance model for investigating the acceptance of m-learning in higher education in India’, Asian Association of Open Universities Journal, 2023.
[12] M.-F. Chen and N.-P. Lin, ‘Incorporation of health consciousness into the technology readiness and acceptance model to predict app download and usage intentions’, Internet Research, vol. 28, no. 2, pp. 351–373, 2018.
[13] S. Kumar and M. Dami, ‘Integrating Diffusion of Innovation to Technology Acceptance Model: A Survey of Millennials’ Intention to Use E-Money Card’, presented at the International Conference on Business and Engineering Management (ICONBEM 2021), Atlantis Press, 2021, pp. 191–198.
[14] I. Mufidah, L. R. Husaini, and D. Caesaron, ‘Improving online learning through the use of learning management system platform: a technology acceptance model-technology readiness index combination model approach’, Jurnal Teknik Industri, vol. 24, no. 1, pp. 61–72, 2022.
[15] H. Rosmayanti, H. Aryadita, and A. D. Herlambang, ‘Analisis Penerimaan Teknologi Cloud Storage Menggunakan Technology Readiness Acceptance Model (TRAM) Pada Badan Eksekutif Mahasiswa Institut Teknologi Sepuluh Nopember’, Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, vol. 2, no. 10, pp. 3632–3639, 2018.
[16] M. R. Hermanto, A. Prasetio, and M. Ariyanti, ‘The Effect Of User Readiness Acceptance Of Sijagger V2 Using Technology Readiness Acceptance Model (Tram)(CASE Research: KPPBC TMP A Tangerang)’, International Journal of Science, Technology & Management, vol. 4, no. 5, pp. 1269–1287, 2023.
[17] E. D. Nahzdifah, F. Adnan, and T. Dharmawan, ‘Analisis Pengaruh Kesiapan Pengguna Terhadap Penerimaan SIPENPIN Menggunakan Technology Readiness Acceptance Model (Studi Kasus: Masyarakat Desa Penambangan Kecamatan Curahdami Kabupaten Bondowoso)’, JTIM: Jurnal Teknologi Informasi dan Multimedia, vol. 4, no. 3, pp. 168–185, 2022.
[18] F. N. Afiana, P. Subarkah, and A. K. Hidayat, ‘Analisis Perbandingan Metode TAM dan Metode UTAUT 2 dalam Mengukur Kesuksesan Penerapan SIMRS pada Rumah Sakit Wijaya Kusuma DKT Purwokerto’, MATRIK: Jurnal Manajemen, Teknik Informatika Dan Rekayasa Komputer, vol. 19, no. 1, pp. 17–26, 2019.
[19] W. Priambodo, K. Nugroho, and K. Hadiono, ‘Impact of mBlock Interface Design on Student Interest and Motivation in Primary School Robotics: A Case Study in Indonesia’, Int. J. Sci. Res. in Computer Science and Engineering Vol, vol. 11, no. 4, 2023.
[20] M. M. Rahman, M. F. Lesch, W. J. Horrey, and L. Strawderman, ‘Assessing the utility of TAM, TPB, and UTAUT for advanced driver assistance systems’, Accident Analysis & Prevention, vol. 108, pp. 361–373, 2017.
[21] Y. Fan et al., ‘Applications of structural equation modeling (SEM) in ecological studies: an updated review’, Ecological Processes, vol. 5, pp. 1–12, 2016.
[22] E. Edeh, W.-J. Lo, and J. Khojasteh, ‘Review of Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook: By Joseph F. Hair Jr., G. Tomas M. Hult, Christian M. Ringle, Marko Sarstedt, Nicholas P. Danks, Soumya Ray. Cham, Switzerland: Springer,(2021). 197 pp. 0,OpenAccess; 59.99, Hardcover Book.’, 2023.